Disclaimer
Village, Inc. — A Florida Benefit Corporation
Village is not a substitute for professional help
Village is a community platform designed to help people find social connection, companionship, and belonging. Village is not a mental health service, medical provider, crisis intervention tool, therapy platform, or counseling service of any kind.
The connections, conversations, and interactions within Village are peer-to-peer social interactions. They are not clinical, therapeutic, or diagnostic in nature.
Not therapy
Village does not provide, and should not be used as a substitute for, professional mental health treatment, psychotherapy, counseling, or psychiatric care. If you are struggling with mental health challenges, please consult a licensed mental health professional.
Village may complement professional treatment by providing social connection between sessions, but it does not replace the care of a trained clinician.
Not crisis intervention
Village is not equipped to handle mental health crises, medical emergencies, or situations involving imminent danger. Village staff and community members are not trained crisis counselors.
If you or someone you know is in crisis:
- Call 911 for immediate emergencies
- Call or text 988 to reach the Suicide and Crisis Lifeline (available 24/7)
- Text HOME to 741741 to reach the Crisis Text Line
- Visit your nearest emergency room
Not medical advice
Nothing in the Village app or on our website constitutes medical advice, diagnosis, or treatment. Content shared by members — including recipes, wellness discussions, and personal experiences — reflects individual opinions and should not be interpreted as professional medical guidance.
Always consult your physician or qualified health provider with any questions about a medical condition.
Member interactions
Village does not control, endorse, or guarantee the accuracy, reliability, or safety of any content shared by members, or the behavior of any member. While we maintain Community Guidelines and enforce safety standards, we cannot guarantee that all members will behave appropriately at all times.
You are solely responsible for your interactions with other members, both online and in person. Village encourages you to exercise caution, use good judgment, and prioritize your safety in all interactions.
No guarantee of outcomes
Village does not guarantee that you will find specific connections, friendships, or community by using the Service. Individual experiences may vary. We are building a platform to make social connection easier, but the quality of your experience depends on your participation and the participation of other members in your area.
Benefit Corporation disclosure
Village, Inc. is a Florida Benefit Corporation with the stated public benefit purpose of reducing loneliness and social isolation by building technology that connects people to companionship, belonging, and chosen family in their local area. Our Benefit Corporation status reflects our commitment to this mission alongside sustainable business practices.
Contact
If you have questions about this disclaimer, please contact us:
Village, Inc.
Zoe Soppeland, Founder
Email: hello@village.app
Phone: 661-341-7688
Tampa, Florida
See also our community guidelines and privacy policy and terms of service.